Customer Service

Impact Gel Electronics believes that good customer service is an integral part of the value proposition that we offer our customers, and we have established a dedicated support division to manage the needs of
all our customers. We have trained representatives available to answer questions by phone or email, or to meet with at our headquarters in Hauppauge, NY.


For returns please email us at
Please include your order number in the subject of the email with the product and quantity you want to return in the body of the email.
Address: 205, Marcus BVLD Hauppauge NY 11788 
1-833-461-2284 (1-833-IMPACTG)


Impact Gel Electronics offers a Limited One-Year Warranty. Proof and date of purchase required. Impact Gel Electronics will replace or repair product with any proven defects (damages through normal wear and tear, alteration, misuse, neglect, accidental, service by anyone other than authorized service center, or act of God not included) in parts or workmanship, without charge for parts or labor directly related to the defect, to the original purchaser for one year from the date of purchase. The limited warranty is in lieu of all other warranties, expressed or implied, including but not limited to, implied warranty of merchantability or fitness of the purchase price. Impact Gel Electronics neither assumes nor authorizes any person to assume for it any liability in connection with this product.

For customer support, go to or email Other manufacturer warranties may apply.